BEASTBET.CO / LEGAL / PRIVACY
PRIVACY
POLICY
How personal information is collected, used, disclosed, retained and managed by Beastbet.co.
LEGAL DOCUMENT / PRIVACY + PERSONAL INFORMATION
01
COLLECT
02
USE
03
DISCLOSE
04
RETAIN
05
CONTROL
DOCUMENT:
Privacy PolicyOPERATOR:
Betting Services Australia Pty Ltd
JURISDICTION:
New South Wales, Australia
SECTIONS:
14
EFFECTIVE DATE:
7 September 2026
LAST UPDATED:
7 September 2026
REGULATORY AUTHORITY:
Liquor & Gaming NSW
LICENCE NO.:
4887/2024/WB
REGISTERED ADDRESS:
22 Grevilla Park Road, Bulli, NSW 2516, Australia
INFO CATEGORIES
IDENTITY
|
ACCOUNT
|
FINANCIAL
|
WAGERING
|
TECHNICAL
|
COMMUNICATION
ON THIS PAGE
01
About This Privacy Policy
02
Personal Information We Collect
03
How We Collect Information
04
How and Why We Use Your Information
05
Disclosure to Third Parties
06
Data Retention
07
Direct Marketing
08
Data Security
09
Access and Correction
10
Privacy Complaints
11
Overseas Disclosure
12
Children's Privacy
13
Changes to This Privacy Policy
14
ContactDOCUMENT PROGRESS
50%
01
ABOUT THIS PRIVACY POLICY
This Privacy Policy applies to all personal information collected by Betting Services Australia Pty Ltd (ABN 21 649 987 735) through the Beastbet.co website and related digital services. Beastbet.co is committed to protecting personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy explains what information is collected, how it is used, when it may be disclosed, and how Customers can access or correct their information.
02
PERSONAL INFORMATION WE COLLECT
Beastbet.co may collect the following categories of personal information:
Identity information
full name, date of birth, gender, residential address
Account information
username, password, account preferences, communication preferences
Financial and transaction information
bank account details, debit card information, deposit and withdrawal history, wagering transaction records
Wagering activity
bet history, settlement records, account balances, bonus activity
Technical information
IP address, device identifiers, browser type, operating system, referring URLs, session data
Communications
records of customer support interactions, emails, and other correspondence
03
HOW WE COLLECT INFORMATION
3.1
Directly from you when you register an Account, make a deposit, place a wager, contact customer support, or update your account details.
3.2
From third-party identity verification providers used to confirm your identity during the registration and verification process.
3.3
From payment service providers who process your deposits and withdrawals.
3.4
Automatically through cookies, analytics tools and similar technologies when you use the Platform.
3.5
From regulatory authorities, racing and sporting integrity bodies, or BetStop where relevant to your Account status.
04
HOW AND WHY WE USE YOUR INFORMATION
Beastbet.co uses personal information for the following purposes:
01
Providing wagering services
operating your Account, processing wagers, calculating and paying winnings
02
Identity verification
confirming your identity and age to meet regulatory requirements
03
Payment processing
facilitating deposits and withdrawals through approved payment methods
04
Fraud prevention
detecting and preventing fraudulent, suspicious or unauthorised activity
05
Regulatory compliance
meeting obligations under applicable Commonwealth and state gambling legislation
06
Responsible gambling
administering deposit limits, time-outs, self-exclusion and BetStop requirements
07
Customer communications
service updates, account notifications, marketing (where consent provided)
08
Platform improvement
analysing usage patterns to improve the wagering experience
05
DISCLOSURE TO THIRD PARTIES
WHO INFORMATION MAY BE DISCLOSED TO
Beastbet.co may disclose personal information to:
Regulatory authorities —
Liquor & Gaming NSW and other relevant regulatory authorities
Payment processors —
banks and payment service providers who process financial transactions
Identity verification providers —
third-party services used to verify Customer identity and age
Technology and service providers —
hosting, analytics and operational service providers who assist in delivering the Platform
Law enforcement —
where required or permitted by law, or to protect the safety of individuals
Racing and sporting integrity bodies —
where required to support integrity investigations
BetStop —
Australia's National Self-Exclusion Register
06
DATA RETENTION
6.1
Beastbet.co retains personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, regulatory and reporting requirements.
6.2
Retention periods vary depending on the type of information and applicable legal, regulatory, taxation, anti-money laundering, wagering and dispute-resolution requirements. Wagering transaction records and Account information are retained for the minimum period required by applicable gambling legislation.
6.3
When personal information is no longer required, it will be securely destroyed or de-identified.
6.4
Personal information may also be retained where reasonably necessary to establish, exercise or defend legal claims.
07
DIRECT MARKETING
7.1
Beastbet.co may use personal information for direct marketing where you have provided consent.
7.2
You may opt out of marketing communications at any time by updating your Account preferences or contacting customer support.
7.3
Each electronic marketing communication will provide a clear means of opting out where required by applicable law. Opting out of marketing communications will not prevent Beastbet.co from sending essential service, security, regulatory or Account-related communications.
7.4
MARKETING AND SELF-EXCLUDED CUSTOMERS
Beastbet.co will comply with all applicable restrictions on direct marketing to persons registered with BetStop or otherwise self-excluded from wagering services.
08
DATA SECURITY
8.1
Beastbet.co takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
8.2
Security measures may include appropriate technical and organisational safeguards such as access controls, encryption where appropriate, secure infrastructure and security monitoring.
8.3
No method of transmission or storage is completely secure. Beastbet.co cannot guarantee absolute security of personal information.
09
ACCESS AND CORRECTION
9.1
You may request access to the personal information Beastbet.co holds about you at any time.
9.2
If your personal information is inaccurate, incomplete or out of date, you may request correction.
9.3
Requests should be directed to our privacy contact details below. Beastbet.co will respond within a reasonable timeframe.
9.4
We may require reasonable proof of identity before processing an access or correction request.
9.5
Where we refuse an access or correction request, we will provide written reasons where required by applicable law and explain the available complaint process.
9.6
We will not charge a fee for making an access or correction request, although reasonable administrative costs may apply where permitted by law.
YOUR PRIVACY CONTROLS
Quick access to information access and correction requests, privacy complaints, and direct contact options.
ACCESS OR CORRECT INFORMATION
Submit a request to review or correct your personal data records.
→
PRIVACY COMPLAINTS
Lodge a formal grievance regarding our information-handling standards.
→
CONTACT US
Contact us directly regarding privacy enquiries or requests.
→
10
PRIVACY COMPLAINTS
PRIVACY COMPLAINT PROCESS
10.1
If you believe your privacy has been breached, you may submit a complaint to Beastbet.co using the contact details below.
10.2
Beastbet.co will investigate and respond to complaints within 30 days.
10.3
If you are not satisfied with the outcome, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
11
OVERSEAS DISCLOSURE
11.1
Some of Beastbet.co's service providers may store or process personal information in countries outside Australia. Where practicable, this Privacy Policy will identify the countries in which overseas recipients are likely to be located.
11.2
Where personal information is disclosed overseas, Beastbet.co takes reasonable steps to ensure that recipients comply with the Australian Privacy Principles or equivalent protections.
12
CHILDREN'S PRIVACY
18+ Australians only
Beastbet.co is an 18+ wagering service. Beastbet.co does not knowingly collect personal information from individuals under the age of 18. If Beastbet.co becomes aware that personal information has been collected from a person under 18, appropriate action will be taken in accordance with applicable legal and regulatory requirements, including restricting or closing the Account and deleting or retaining information as required by law.
13
CHANGES TO THIS PRIVACY POLICY
Beastbet.co may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices or the services offered. The updated Privacy Policy will be published on the Platform with a revised effective date. Where required by applicable law, we will provide additional notice of material changes or obtain consent before applying changes to the handling of personal information.
14
CONTACTIf you have questions about cookies or privacy, please contact us.
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Beastbet.co is operated by Betting Services Australia Pty Ltd (ABN 21 649 987 735 / ACN 649 987 735) under License No.: 4887/2024/WB. Headquartered at 22 Grevilla Park Road, Bulli, NSW 2516.
Our wagering operations are regulated by Liquor & Gaming NSW to ensure fairness, safety, and operational transparency.
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